1. Introduction
Welcome to PERONITH's Returns Policy. We strive to provide our customers with the highest level of service and satisfaction. Please review the comprehensive guidelines outlined below to understand our returns process.
2. Eligibility for Returns
- Items must be returned within 30 days of receipt.
- Products must be in their original packaging and condition, including all accessories and documentation.
- A valid receipt or proof of purchase is required for all returns.
3. Non-Returnable Items
- Gift cards
- Personalized items
- Downloadable software products
4. Return Process
To initiate a return, please contact our customer service team at [email protected] with your order details. Our representatives will guide you through the next steps. Upon approval, you will receive a return shipping label and instructions on how to send your package back to us.
5. Refunds
Once we receive and inspect your return, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.
6. Contact Us
If you have any questions regarding our Returns Policy, please contact us at [email protected] or call us at (212) 555-0199.